1. The Buyer has the right to cancel the contract concluded with e-shop www.domusinn.com, no later
than within 14 (fourteen) days from the day of delivery of the goods, informing the Seller by e-mail
address specified in the "Contact Us" section of the e-shop, indicating the name of the returned
product, the order number and the reasons for the return, also indicate the account for the refund.
When returning the product, it is necessary to present the document of its purchase.
2. The Buyer can exercise the right provided in clause above only if the product has not
been damaged or its appearance has not changed, nor has it been used, and the original packaging
of the product has not been damaged. Buyer pays all shipping costs if he wants to return quality
3. Only natural persons can return quality goods, the additional return guarantee does not apply to
4. Defective goods are returned/exchanged within the warranty period. The Buyer must inform the
Seller by e-mail specified in the "Contact Us" section of the e-shop, indicating the name of the product
to be returned/exchanged, the order number, reasons for the return/exchange, evidence (photos,
video material), also indicate the account for the refund. When returning the product, it is necessary to
present the document of its purchase. The Buyer does not have the right to return the product if the
defect of the product is small.
5. The Seller must return the money to the Buyer for the goods, to the Buyer's account no later than
within 14 (fourteen) days from the day on which he received the Buyer's notice of contract
cancellation. The Seller may not return the above mentioned money to the Buyer, until the goods are
not returned to the Seller.
6. The specific product cannot be returned/exchanged if the Buyer's such right is not indicated in the
7. When returning or exchanging goods, the costs of returning the goods shall be borne by the Buyer.