Returns

1. The Buyer has the right to cancel the contract concluded with e-shop www.domusinn.com, no later

than within 14 (fourteen) days from the day of delivery of the goods, informing the Seller by e-mail

address specified in the "Contact Us" section of the e-shop, indicating the name of the returned

product, the order number and the reasons for the return, also indicate the account for the refund.

When returning the product, it is necessary to present the document of its purchase.

2. The Buyer can exercise the right provided in clause above only if the product has not

been damaged or its appearance has not changed, nor has it been used, and the original packaging

of the product has not been damaged. Buyer pays all shipping costs if he wants to return quality

product.

3. Only natural persons can return quality goods, the additional return guarantee does not apply to

legal entities.

4. Defective goods are returned/exchanged within the warranty period. The Buyer must inform the

Seller by e-mail specified in the "Contact Us" section of the e-shop, indicating the name of the product

to be returned/exchanged, the order number, reasons for the return/exchange, evidence (photos,

video material), also indicate the account for the refund. When returning the product, it is necessary to

present the document of its purchase. The Buyer does not have the right to return the product if the

defect of the product is small.

5. The Seller must return the money to the Buyer for the goods, to the Buyer's account no later than

within 14 (fourteen) days from the day on which he received the Buyer's notice of contract

cancellation. The Seller may not return the above mentioned money to the Buyer, until the goods are

not returned to the Seller.

6. The specific product cannot be returned/exchanged if the Buyer's such right is not indicated in the

applicable legislation.

7. When returning or exchanging goods, the costs of returning the goods shall be borne by the Buyer.